Submit Workplace journey card evaluation: key options, charges & charges – Sensible, previously TransferWise


Journey playing cards are on the rise. Safer than carrying lots of money, they’re turning into more and more well-liked with households occurring vacation. They’re additionally handy to make use of, simple to top-up whereas overseas and normally supply a greater change fee than shopping for forex face-to-face in a department, being the go-to possibility for savvy travellers.

Topping the desk for journey cash, Submit Workplace affords a pay as you go card onto which you’ll load as much as 13 currencies and spend wherever you see the MasterCard emblem. However how does the Submit Workplace journey card work and, most significantly, is it value getting one?

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On this evaluation you’ll discover extra about its key options, benefits and limitations. You may then examine the Submit Workplace Journey Cash Card to different options, just like the Sensible multi-currency card, to find the best product to pack on your subsequent journeys.

Alternate charges

The Submit Workplace affords change charges that transfer up and down in response to the demand for currencies. So, the precise quantity of journey cash you’ll obtain in your journey card will rely on the speed on the time of your buy.

You may examine the Submit Workplace change charges on its web site, journey cash card app and branches. Bear in mind, although, that charges might differ whether or not you’re shopping for on-line, by way of telephone or in-store – and, in some circumstances, even throughout branches relying on the postcode. Usually talking, to get a greater deal, it is best to think about ordering on-line.

There’s one other catch right here: the charges at which the Submit Workplace decides to “purchase” or “promote” a forex include a markup. That implies that you get charged with out even figuring out.

Vacationer fee vs mid-market fee

Sensible, in distinction to different suppliers, makes use of the mid-market fee with no mark-up. As an alternative, it costs a small, clear charge. The mid-market fee is what you discover on Google or Yahoo Finance, and what banks and different suppliers use when buying and selling currencies between themselves, so it’s thought of to be the fairest possibility.

Check out this instance to see how the Submit Workplace change charges for euros examine to the mid-market fee on the time of writing this text:

You spend£200£500£1000£2000 Submit Workplace journey card fee£1 = €1.1136£1 = €1.1182£1 = €1.1188£1 = €1.1188 Mid-market fee£1 = €1.1384£1 = €1.1384£1 = €1.1384£1 = €1.1384 Conversion loss€4.96€10.10€19.60€39.20

Charges displayed are for on-line orders solely. Supply: Submit Workplace* (18/10/18)*

Charges & costs

Submit Workplace pay as you go playing cards are free to order and there are not any costs for paying retailers within the currencies held in your journey card. Nonetheless, you’ll be charged for those who use it to withdraw money from any ATM. These charges differ relying on the forex used.

If you happen to withdraw cash in euros, for instance, the Submit Workplace will cost you €2 per transaction, when you’ll be charged $2.50 for withdrawing US {dollars}. To economize, it is best to think about withdrawing all of the money you want in a single go, if potential. And maintain an eye fixed for free-to-use money machines, because the ATM operator may additionally cost you a small charge on high of that.

Along with paying for issues or withdrawing cash overseas, you may additionally be requested in order for you your buy to be processed in sterling or native forex. Do not let the overseas ATM or card machine select the change fee for you. That is known as Dynamic Forex Conversion (DCC) and also you’ll usually get much less worth for cash. If given the selection, select to be charged within the native forex of the nation you are in.

The Submit Workplace received’t cost you when changing cash between currencies in your card. However you may be charged a 3% cross border charge for those who use your card in a rustic for which the Submit Workplace doesn’t supply forex, like Brazil, for instance.

Lastly, for those who don’t use your journey card for a 12 months, you may be charged an inactivity charge of £2 per 30 days and for those who money in unused funds or shut your account, you’ll need to pay £5 for every transaction.

Currencies supported

You may load your Submit Workplace pay as you go journey card with funds in any of those 13 currencies:

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Euro (EUR), US greenback (USD), Australian greenback (AUD), Canadian greenback (CAD), Croatian kuna (HRK), New Zealand greenback (NZD), Polish zloty (PLN), pound sterling (GBP), South African rand (ZAR), Swiss franc (CHF), Thai baht (THB), Turkish lira (TRY) and UAE dirham (AED).


You may high up your card with between £50 and £5,000 in any of the currencies listed above. The utmost you may maintain is £10,000, plus you may load and spend as much as £30,000 in your card every year.

Money withdrawal limits differ from forex to forex. You may, for instance, withdraw as much as €450 euros, $500 US {dollars} in a single transaction. You can also make a most of three money withdrawals every day.

App overview

You may obtain the app freed from cost from the Google Play and Apple App shops. You need to use it to observe your steadiness, high your card up, see your latest transactions, replace your particulars and observe change charges. You too can purchase a Submit Workplace journey insurance coverage coverage by way of it.

How good is the Submit Workplace pay as you go journey card?

The Submit Workplace journey card is useful to have for those who’re travelling and need to maintain your cash secure. Paying in native currencies is fast and straightforward, particularly with contactless funds gaining floor around the globe. Plus, you may solely spend what’s on it, so this may help you to finances.

As you may retailer 13 currencies on it, it’s handy for those who journey usually or are taking multi-destination holidays. If you happen to love visiting far-flung locations, nonetheless, you may want a card that helps extra currencies.

Different cons are that Submit Workplace’s change charges include a hidden revenue margin on high and also you’ll be charged each time you utilize your Submit Workplace journey card at an ATM, whereas different journey playing cards may give you a greater deal.

So, it’s necessary to buy round and examine the journey cash charges charged by completely different journey card suppliers, as selecting the mistaken card may show a expensive mistake. Different choices, such because the journey cash card by Sensible, might meet your wants higher. You may maintain funds in additional than 40 currencies in your borderless account, plus you may take out as much as £200 per 30 days from ATMs freed from cost.

You may even store overseas with the Sensible digital visa debit card for an extra layer of safety.

Tips on how to get and use a Submit Workplace journey card

You may solely get a journey card from the Submit Workplace for those who’re aged over 18 and a resident of the UK.

Ordering your card

You may order one at any Submit Workplace department. Some branches can provide you a journey card on the spot. If they will’t, they’ll publish one to you and it ought to arrive in 4 to 6 days. You’ll want to point out the counter workers your driving licence or passport. They’ll additionally examine your deal with. If they will’t verify you reside there, it’s possible you’ll want to point out them additional ID earlier than you should utilize your card.

Alternatively, you may apply for one on-line and also you’ll get it in 4 to 6 days. You’ll want to supply your private info and your passport or driving licence quantity, in addition to your credit score or debit card particulars. You’ll even be requested if the Submit Workplace can examine your deal with is right. If they will’t confirm your deal with, it’s possible you’ll want to use in a department.

Card activation

You’ll have to activate your journey card earlier than you should utilize it. While you do that, you’ll get a PIN and a six-digit entry code. You may activate it on the Submit Workplace’s web site, by SMS or by calling their buyer assist.

If you happen to ordered your journey card on-line, you may activate it instantly. If you happen to bought it from a department, you received’t be capable to do that till 10.30 a.m. the subsequent day.

Utilizing your card

You need to use your Submit Workplace forex card wherever that accepts MasterCard, on-line and at ATMs. If you happen to’re shopping for one thing in individual, you’ll have to enter your PIN. If you happen to’re in a rustic the place Chip and Pin isn’t as extensively obtainable (such because the USA), the retailer will ask you to signal to confirm your buy as an alternative.

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You might be able to make contactless funds for small quantities. Nonetheless, completely different nations have completely different guidelines about this. You too can solely make three contactless funds in a row.

The Submit Workplace forex card’s phrases and situations listing conditions wherein you shouldn’t use your card. These embody paying:

  • highway tolls
  • for petrol at self-service pumps
  • rent automobile deposits
  • resort check-in deposits
  • for objects on planes or cruise ships

Tips on how to top-up your card

You may high up your journey cash card:

  • on-line
  • utilizing the app
  • at a Submit Workplace department

Prime-ups may be made in any of the 13 currencies. If you happen to use the web site or app, the cash might be obtainable immediately. If you happen to high it up in a department, it will likely be obtainable by 10:30am the day after.

Shopping for again currencies

If you wish to get unused a reimbursement, telephone the contact centre or go to a Submit Workplace department. You’ll obtain it in sterling and some other funds in different currencies might be transformed utilizing that day’s change charges. You’ll additionally have to pay a £5 charge. You need to use your card within the UK, so spending the cash could also be more cost effective for those who’re seemingly to make use of your card overseas inside a 12 months.

Tips on how to contact somebody about your card

You may name the contact centre on 0344 335 0109 whenever you’re within the UK or +44 (0) 20 7937 0280 whenever you’re abroad. Traces are open 24 hours a day, seven days every week.

You too can contact the Submit Workplace Journey Card Buyer Providers division:

  • By publish at PO Field 3232, Cumbernauld, G67 1YU, UK
  • By electronic mail at

Submit Workplace Journey Card: troubleshooting ideas

Right here’s tips on how to take care of some widespread issues you may need along with your journey card.

How do I report a misplaced or broken card?

If you happen to lose your Submit Workplace forex card or uncover that it’s broken, simply telephone the contact centre. They’ll block it and ship you one other. If you would like them to courier this overseas, you’ll need to pay a charge.

What motion ought to I take if my card is declined?

Firstly, examine your account to ensure you have cash in it. If in case you have sufficient to pay on your merchandise or have lower than it is best to have in your account, name the contact centre.

What if I’ve forgotten your PIN?

If you happen to can’t bear in mind your journey cash card PIN, telephone the contact centre. They will challenge you with a brand new one.

What’s the perfect factor to do if my card is blocked?

If you happen to can’t use your card, give the contact centre a name. They’ll be capable to assist.

What occurs when my card expires?

You must obtain a brand new card routinely. If it hasn’t arrived after the expiry date, name the contact centre and so they’ll challenge you with one.


This publication is offered for basic info functions solely and isn’t meant to cowl each facet of the subjects with which it offers. It’s not meant to quantity to recommendation on which it is best to rely. You should receive skilled or specialist recommendation earlier than taking, or refraining from, any motion on the premise of the content material on this publication. The knowledge on this publication doesn’t represent authorized, tax or different skilled recommendation from TransferWise Restricted or its associates. Prior outcomes don’t assure an identical final result. We make no representations, warranties or ensures, whether or not categorical or implied, that the content material within the publication is correct, full or updated.

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